Privacy Policy
Effective Date: January 1, 2026
durhamexports.com ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
1. Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when registering, contacting us, or subscribing to our services.
- Technical Information: Internet Protocol (IP) address, device type, browser type, operating system, and referring URLs.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences.
- Usage Data: Pages visited, time spent on pages, clicks, search queries, and other interaction data with our Site.
- Location Data: Approximate geographic location based on IP address (not precise GPS data).
2. How We Use Information
We use collected information for the following purposes:
- To provide, maintain, and improve our Site and services.
- To track and attribute affiliate commissions and payouts from casino partners.
- To conduct analytics and understand user behavior and preferences.
- To send promotional emails, newsletters, and marketing communications (you may opt-out at any time).
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and enforce our Terms of Service.
- To prevent fraud, abuse, and unauthorized access to our Site.
3. Cookie Policy
What are Cookies? Cookies are small text files stored on your device that help us remember your preferences and track your activity.
Types of Cookies We Use:
- Essential Cookies: Necessary for Site functionality and security.
- Analytics Cookies: Help us understand how users interact with our Site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Track referrals and attribute commissions to casino partners.
- Marketing Cookies: Used to deliver personalized advertising and retargeting campaigns.
Managing Cookies: Most browsers allow you to refuse cookies or alert you when cookies are being sent. You may disable cookies through your browser settings; however, this may limit Site functionality. For opt-out options, visit https://optout.aboutads.info or https://www.networkadvertising.org/choices.
4. Third-Party Links
Our Site contains links to third-party casino operators, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. Each third-party site maintains its own independent privacy policy. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in transactions.
Your interactions with casino partners are governed by their respective terms and privacy policies, not ours.
5. Your Rights
California Residents: Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:
- Know what personal information is collected about you.
- Delete personal information we hold about you (with certain exceptions).
- Opt-out of the sale or sharing of your personal information.
- Non-discrimination for exercising your privacy rights.
To exercise these rights, contact us at [email protected] with the subject line "CCPA/CPRA Request."
All Users: You have the right to access, correct, or request deletion of your personal information. You may also withdraw consent for marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Retention periods vary depending on the type of data and its purpose:
- Account Information: Retained for the duration of your account and up to 3 years after account closure.
- Affiliate Tracking Data: Retained for up to 7 years for compliance and payout verification.
- Analytics Data: Typically retained for 12-24 months.
- Marketing Communications: Retained until you unsubscribe.
Upon your request, we will delete your data subject to legal and contractual retention requirements.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: durhamexports.com
Jurisdiction: Canada
We will respond to verified requests within 30 days of receipt. If you are unsatisfied with our response, you may lodge a complaint with the applicable privacy authority in your jurisdiction.
Last Updated: January 1, 2026